WOOCS 2.2.1

Shipping and delivery

Sweden

Free delivery on all orders over 1500 SEK
Standard delivery charge 70 SEK

EU

Free delivery on all orders over 2000 SEK
Standard delivery charge 150 SEK

Outside EU

Free delivery on all orders over 5000 SEK
Standard delivery charge 250 SEK

 

Payment information

Payment by card

This is the easiest and quickest way to make an order. If we receive your order before 12 AM we’ll send it the same day, with reservation that your item is in stock. If you make an order during the weekend or holidays we’ll send it the following opened day.

 

Exchanges of goods & refunds

You may refund or change your order within 14 days with attached receipt. Please contact us before returning any orders.

Costumer pays all refund costs. If you only want to exchange your item one cost is paid by customer and one by the shop.

A refund is only allowed if you attach receipt or other purchase information. Description on why you return garment/ item. The garment/item is only accepted if it’s unused and salable.

We’ll refund within 7 days after you receive a mail of receiving-confirmation.

 

Sale items

Reduction of the full price is set out.

 

Complaint

If you need to file a complaint please send us pictures and explain what is wrong to help us decide if it is an actual complaint. Mail us at customer service info@svenssonshop.com

When we have made a decision about your item we will mail you so that you can send us your item. When you return your goods it is very important that you attach a note where you:

After we receive your item we will give you a refund within seven working days.

We won’t be responsible for non approved complaints.

 

 

If you have any questions don’t hesitate to contact us!

Customer service

Mail: info@svenssonshop.com

Best regards

SVENSSON SHOP